We want you to be fully satisfied with your purchase. But since mehndi products are perishable and hygienic items, we follow these policies:

  • No returns or exchanges once the pack is opened.
  • If you receive a damaged, wrong, or expired product, please contact us within 48 hours of delivery with a photo proof. We’ll arrange a replacement or refund.
  • Refunds (if applicable) will be processed back to your original payment method within 5–7 business days.
  • Bulk/wholesale orders are non-refundable.

Your happiness is important to us — reach out at hello@shreematimehandi.com if there’s an issue, and we’ll do our best to help.